Thursday, January 19, 2012

Foreign Speaking Patients and Healthcare

If you know someone who is a foreign speaker or someone who is in the healthcare industry, please share this clip! It's important to get the message out that ALL hospitals need to address a (Joint Commission) directive of a better way to provide healthcare for someone who is a foreign speaker!

Friday, January 6, 2012

A Communication Mentor

A mentor provides you with a road-map. They inspire and challenge you to be your best. In addition, they also EXUDE great communication skills.

Wednesday, January 4, 2012

Sunday, January 1, 2012

What (Really) is OPTIMISM?

Optimism is the natural high caused by people who are prepared to win by who they model themselves after, who they study, and the persistence that they put out in preparation.

Let this be your foundation for GREAT communication and a GREAT New Year!

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